1. Your first email
Tell us a little about what you are looking for, when you are free and your budget. You do not need to share everything, and you do not need to know what kind of therapy you want.
Before you get in touch
What to expect
Reaching out is often the hardest part. Here is what happens next, step by step, so there are no surprises.
2. We reply
We reply to arrange a time for your assessment and explain how to pay the £50 in advance.
3. Your assessment
A conversation, not a test. We ask what brings you to therapy now, what has helped or not in the past, and what you need from a therapist. You can say as much or as little as you like.
4. Our recommendation
We think about experience, risk, practical format, availability and what is affordable week to week. Then we recommend a therapist and, with your agreement, introduce you.
5. Your first sessions
Weekly therapy is our usual starting point. Early sessions are about finding out whether you and your therapist can work well together.
6. If it is not right
Tell us. We can consider another recommendation.
Practical things
Finding us. We send the full address and directions when your assessment is booked.
Access. Tell us about any access needs in your first email and we will answer your questions before you visit.
Confidentiality. Therapy is confidential, with exceptions for safeguarding, serious safety concerns and legal duties.
If things feel very hard. You can tell us about thoughts of suicide or self-harm in your first email or at the assessment, and we will talk about what support is right. If you need help right now, call 999, NHS 111 or Samaritans on 116 123.
Ready to start?
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